Customer Service
The Customer Service team at IBP Conex are happy to take your call and answer any queries.
Customer Service Manager
Karen Stevens
Lyn Gough
Rebecca Wheale
Jenny Davies
Karen Hall
Michelle Cartwright
Usman Khan
Please contact the team on 0121 557 2831
FAQ
When do I have to place my Order by to request a Next Day Delivery?
Orders that require 24hr carriage (Next Day Delivery) need to be placed
before 12.00 Monday - Thursday and
before 10.00am on Fridays
What are the Charges for Next Day Delivery?
Standard Carriage charge for this service is
• Anytime Next Day
£8.50 upto 25Kgs plus
£0.14 per kilo over 25Kgs
• Before 10.30 a.m. next day
£17.00 upto 25Kgs
plus
£8.50 from 26 - 50Kgs and
£8.50 for every extra 25Kgs over 50Kgs
Is there a minimum Order Quantity?
Yes, various IBP items come in standard bag quantities these can identified on our price list which can be found on our Home Page.
IBP Conex Limited Registered office: Whitehall Road, Tipton, West Midlands, DY4 7JU, UK